Proven solutions and services that work in partnership with our clients to deliver outcomes for them and the public. Resolution at first point of contact Quick, seamless resolution at the first point of contact significantly reduces call times and abandonment rates. Identifying vulnerability Presenting a rich picture of data, quickly and accurately, helps identify vulnerability and risk. Supporting a mobile workforce Provisioning, supporting, repairing and servicing any device – radios, phones, tablets or body-worn video – across the whole lifecycle. Promoting staff self-service Empowering staff through self-service is key to delivering operations and ensuring that the most appropriate resource is available. |