Paul joined Northumbria Police in April 2019 in the newly created role of Force Transformation Lead, and is responsible for delivery of the force’s Transformation 2025 programme. The programme is aimed at transforming the way the Force delivers its services through the implementation of new operational IT systems (including Sopria Steria Smart Contact and Northgate Connect) and also the re-design of the force operating model. Before joining Northumbria Police, Paul worked in various roles within the Healthcare sector, both for public and private sector organisations. This included Attain Healthcare Consultancy as Senior Transformation Manager, Connect Health as Head of Transformation and Innovation and Newcastle Hospitals NHS Foundation Trust as Programme Lead for their Cost Improvement Programme. Prior to this, Paul worked in Local Government, supporting and leading on the delivery of several large scale technology projects, implementing new systems within Social Care, Education and Customer Services.Paul’s expertise lies in the successful implementation of technology as well as the transformation and re-design of services and operating models, with a particular focus on managing the impact of complex, large-scale change across the workforce.