Untrite is a Decision Intelligence platform that helps organisations gain visibility across their data. We work with public and private organisations with complex products in resource pressured environments, such as the UK’s Police in their dispatch room workflows, where we use speech-to-text tech to analyse and prioritise calls in real time and assist officers in making better data-informed decisions.

Thanks to emerging AI technology, our clients can derive value from their otherwise siloed data to increase transparency and efficiency of their business workflows. Untrite improves first time customer query resolution and reduces downtime, optimises service performance, fosters continuous learning, helps assess and mitigate risks and drive exceptional service experience.